Special needs guests
We want you to relax and enjoy your holiday.
Therefore if you have Special Needs speak to our team to ensure we can accommodate you appropriately.
Special needs guests
Please phone our Island Cruises Special Needs Helpline on 0161 772 8601 to arrange the following:
- Booking wheelchairs and buggy assistance at the airports. The assistance at the arrival airport is only to the luggage belt where you need to collect your luggage and make your own way through to our representatives in the terminal.
- If you are not able to get onto the coach transfer, you must pre-book a specially adapted taxi, which will incur a charge.
- Any medical conditions advised at the time of booking will be checked with the doctor on board for authorisation to travel.
- If self-medicating or requiring assistance from the doctor on board, this needs to be cleared with the Special Needs team before the booking is made.
- Requests for dialysis and oxygen must go through the Special Needs Helpline and be authorised by the Captain of the vessel, before the booking is made.
If we have not been notified of the any of the above requirements prior to boarding the vessel you could be refused sailing, so please let us know as the earliest opportunity.
Cabins with disabled access
Well equipped cabins for disabled passengers, designed to give comfort as well as good accessibility.
Access for everyone
If you have walking difficulties of any degree our ships and our staff are well equipped to help your holiday run smoothly.
Fully Protected Holidays — The air holidays and flights shown are ATOL protected by the CAA. Our ATOL number is 5726.
The IATA accreditation is a formal recognition of travel agents / tour operators that are authorised to sell and issue international airline tickets.